Superfan | India's First Super Energy Efficient Ceiling Fans

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Troubleshooting Tips Expand All | Collapse All

Fan restart

Causes	Solutions
Ceiling fan mains connected through regulator	Bypass or disconnect the regulator (Except regulator models)

Power is ON but the fan is not working. Power is ON, Regulator at some speed, fan doesn’t rotate

Causes	Solutions
1. Circuit breaker tripped	Reset the breaker
2. Loose connection of wires	Tighten the wire connections
3. Failure of regulator (only for regulator models)	Replace with new regulator

Remote does not work

Causes	Solutions
Remote battery drain	Replace the old remote battery with new battery (lithium coin cell battery CR2032 or equivalent) Testing the Superfan BLDC ceiling fan remote

Remote does not work even with new battery

Causes	Solutions
Remote problem	Replace the old remote by new remote. Contact us: 1800 425 78737.

Noisy operation

Causes	Solutions
1. Bottom canopy touching the top cover of the fan	Adjust the bottom canopy so that it does not touch the top cover
2. Fan leaves are not fixed tightly	Tighten the mounting screws of the blade
3. Input wires coming out from the downrod touching the top cover of the fan	Reduce the length of the wire so that they are not touching the top cover

Excessive shaking

Causes	Solutions
Down rod is not fitted tightly	Tighten the bolts and nuts

Initial jerk and starting problem

Causes	Solutions
Shackle kit is loose	Tighten both the bolts and nuts in the shackle kit

Superfan running slow/LED glows for 5 seconds while running

Causes	Solutions
Overload due to: 1. Wrong installation	Refer installation instructions
2. Deposition of dust on the blades	Clean the blade periodically

Please get in touch with us if the above tips do not help you to fix your problem.

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Read: Manufacturers Warranty Terms

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Cancellation and returns

What is Versa Drives's return policy?

Once purchased Versa Drives does not accept return of the product. If you have received a damaged or defective product, please follow the steps indicated in the warranty clause.

Can I cancel an order?

An order cannot be cancelled once it has been placed.

Installation Support

How to Install Superfan BLDC Celing fan?

Notes:

The above demo video for Superfan Super Q series. The other models have slight difference in the canopy assembly.

Use the below form to get installation Support.